FAQ
Who can I contact for further conference and event information?
Please contact us on +44 1273 201 352
or via email: sales@wbstraining.com
How can I register to a conference or event?
You can register by sending the booking form (the final page of our agendas) to sales@wbstraining.com. Alternatively, you can register online via the EVENTS & CONFERENCES section of our website. We will then contact you via email to confirm your booking and arrange for an invoice to be sent to you, if applicable.
Is there a date deadline for registering on events?
Our events do not have a specific date deadline for registrations, however some events have limited places and do sell out. Events have early bird discounts available, as well as additional discounts for our clients.
What is included in the booking fee?
The fee typically includes morning coffee, lunch and afternoon tea provided within the venue’s complex, and any advertised social festivities such as drinks receptions and gala dinners.
Is hotel accommodation included in the booking fee?
The booking fee does not include this. However, we usually provide preferential accommodation rates at our hotel venues.
What are the payment terms?
We will send an invoice via email for payment to be made by bank transfer. Alternatively, you can pay by credit card on our website: www.wbstraining.com.
What is the cancellation policy?
By completing the booking form, you enter an agreement stating that if you cancel by writing within two weeks of an event no refunds shall be given. However, under certain conditions a credit note maybe issued to attend future events.
Cancellations prior to the two-week deadline will be subject to a fee of 25% of the total booking cost.
Where are the events held?
Our events typically take place in a 4 or 5 star hotel in each respective city. You will be informed of the specific venue at least three weeks prior each event’s start date.
What do I receive at an event?
You will typically be provided with a USB drive containing the event presentation files as well as supplementary paper and material files, if applicable, on arrival. The files will also be available to download via a password protected website before an event.
In addition, you will receive a name badge to be kept for the event duration and a pen. At certain events you may receive a book provided by a third-party publisher such as Wiley.
Who typically attends an event?
Delegates typically work in the following functions: Risk management; Quantitative finance; Data science, Financial engineering; Structured products; Capital markets; Treasury; Financial technology
Is a laptop required at an event?
Unless stated, you are not required to use a laptop or tablet at our events.
What is the dress code?
The recommended attire is business smart/casual. We encourage you to dress for comfort.
How do I give feedback on events?
You can send us your comments and feedback to sales@wbstraining.com.
How can I be kept up to date on upcoming events?
Visit our homepage and enter your name and email address into the ‘STAY UP TO DATE’ section at the bottom of the page.